After they completed their excellent insulation installation job I noticed their truck had leaked oil in my driveway. I called and was AMAZED that within 24 hours there was a man at my house to remove the stains. I was pleasantly surprised at how efficient they were at fixing the issue. I didn't have to answer any questions, take pictures or wait for someone to decide if they were going to take care of it. I am VERY impressed, they need to teach other companies how to handle customer issues. 5 GOLD Starz.